Helpful answers

Frequently Asked Questions

Everything you need to know about planning your luxury experience in the UAE.

Do I need a visa to visit the UAE? ▼

Citizens of many countries receive a visa on arrival. Check with your local UAE embassy or your airline before travelling.

What is the best time to visit? ▼

November to March offers the most pleasant weather, with temperatures between 20°C and 30°C.

Can I cancel my booking? ▼

Yes — bookings can be cancelled free of charge from your dashboard while they are pending or approved.

Are your tours family friendly? ▼

Most tours welcome all ages. Each package page lists any age or height restrictions.